I don’t remember my password

Here are the steps you need to follow if you don’t remember your password and want to change it:


  1. Access the app.
  2. Click on “I forgot my password” that appears below the password field.
  3. Enter your email and press the “Send” button.
  4. Access the email that we have sent you, click on the “Reset password” button and follow the instructions.
  5. Enter the new password.


The process can only be completed on your mobile phone, so remember to follow all the steps of the process on your phone.

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