I cannot access my account
If you cannot access your account with the biometric access or by using your password, we recommend you reinstall the 2gether app and try again by entering your email and password manually. If this doesn’t work, please email us at
We’d also like to remind you that the use of proxy servers and VPN to access the app is not allowed.
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Should you not find the answer to your question or should you have a suggestion, please feel free to contact us.