TOP-UP THROUGH BANK TRANSFER
I have made a transfer top-up, but I have not received it
Transfer top-ups usually take 2-3 working days to be displayed in your Euro account.
If more than 3 working days have passed since the transfer, please send an email to firstname.lastname@example.org and attach the following information:
- Proof of the transfer
- Time and date you made the recharge
- Amount of the top-up
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