I have not received the SMS with the confirmation code for my top-up
If you do not receive the SMS with the numeric code, it is possible that there has been a problem related to your bank’s payment gateway. In that case, we suggest you contact your bank to explain the situation so that they can make sure you receive the SMS.
Was this article helpful?
Should you not find the answer to your question or should you have a suggestion, please feel free to contact us.