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Frequent questions

I cannot log into my account

I have not yet received my 2gether card

I want to validate my card to start operating

Frequent questions

I cannot log into my account

I have not yet received my 2gether card

I want to validate my card to start operating

Quiero unirme a la comunidad 2gether

I want to join the 2gether community

How do I sign up in 2gether?

What are the requirements to be part of 2gether?

I have signed up, but my account has not been validated.

I can’t download the 2gether App

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Mi perfil en 2gether

My 2gether user profile

I want to change my personal data

I  don’t remember my secret code

I don’t remember my password

What do I do if I detect suspicious activity in my account?

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Cómo operar en 2gether

How to operate in 2gether

I want to validate my card to start operating

How do I top up my 2gether account?

I have done a card top-up, but I have not yet received the amount

How do I top up my 2gether account through bank transfer?

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Mis cuentas: info general y operaciones

My accounts: general information and operations

I want to buy cryptocurrencies

How can I make transfers to my contacts?

How can I send euros from 2gether to bank accounts?

When buying and selling, the cryptocurrency price is different from the one appearing in the app

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Mis wallets: info general y operaciones

My wallets: general information and operations

I want to send crypto from my 2gether wallet to an external wallet

How to send crypto from external addresses to my 2gether wallets?

What are the differences between investment accounts and wallets?

How to get the details of a crypto transfer?

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Tarjeta Visa 2gether

2gether Visa card

How do I activate my 2gether card?

Can I withdraw cash with my 2gether card?

I have lost my 2gether card or my 2gether card has been stolen

I have forgotten my 2gether card PIN

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El 2GT, el token de 2gether

The 2GT, the 2gether token

What is 2GT?

I want to buy 2GT

What kind of operations are allowed with 2GT?

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Comisiones y límites

Fees and Limits

Do I have to pay fees when buying or selling crypto?

What are network costs?

What are the operational limits in 2gether?

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Legal y privacidad

Legal and privacy

What providers does 2gether work with?

What is PSD2 and how does it work?

I want to know about the Terms and Conditions of 2gether

What are my data protection policies?

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Staking

Staking Crypto

What is Staking?

How do I make a profit from staking?

What cryptocurrencies are available on 2gether for staking?

When do I get the rewards?

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EURNstaking

Staking EUR Neutrino

What is Euro Neutrino (EURN) staking?

What is the Neutrino protocol?

Where do the funds to pay the rewards from staking EUR Neutrino come from?

Can I independently audit the smart contract code?

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Quiero unirme a la comunidad 2gether

I want to join the 2gether community

How do I sign up in 2gether?

What are the requirements to be part of 2gether?

I have signed up, but my account has not been validated.

I can’t download the 2gether App

View more

Mi perfil en 2gether

My 2gether user profile

I want to change my personal data

I  don’t remember my secret code

I don’t remember my password

What do I do if I detect suspicious activity in my account?

View more

Cómo operar en 2gether

How to operate in 2gether

I want to validate my card to start operating

How do I top up my 2gether account?

I have done a card top-up, but I have not yet received the amount

How do I top up my 2gether account through bank transfer?

View more

Mis cuentas: info general y operaciones

My accounts: general information and operations

I want to buy cryptocurrencies

How can I make transfers to my contacts?

How can I send euros from 2gether to bank accounts?

When buying and selling, the cryptocurrency price is different from the one appearing in the app

View more

Mis wallets: info general y operaciones

My wallets: general information and operations

I want to send crypto from my 2gether wallet to an external wallet

How to send crypto from external addresses to my 2gether wallets?

What are the differences between investment accounts and wallets?

How to get the details of a crypto transfer?How to get the details of a crypto transfer?

View more

Tarjeta Visa 2gether

2gether Visa card

How do I activate my 2gether card?

Can I withdraw cash with my 2gether card?

I have lost my 2gether card or my 2gether card has been stolen

I have forgotten my 2gether card PIN

View more

El 2GT, el token de 2gether

The 2GT, the 2gether token

What is 2GT?
I want to buy 2GT
What kind of operations are allowed with 2GT?

View more

Comisiones y límites

Fees and Limits

Do I have to pay fees when buying or selling crypto?

What are network costs?

What are the operational limits in 2gether?

View more

Legal y privacidad

Legal and privacy

What providers does 2gether work with?

What is PSD2 and how does it work?

I want to know about the Terms and Conditions of 2gether

What are my data protection policies?

View more

Staking

Staking Crypto

What is Staking?

How do I make a profit from staking?

What cryptocurrencies are available on 2gether for staking?

When do I get the rewards?

View more

EURNstaking

Staking EUR Neutrino

What is Euro Neutrino (EURN) staking?

What is the Neutrino protocol?

Where do the funds to pay the rewards from staking EUR Neutrino come from?

Can I independently audit the smart contract code?

View more