I have not yet received my 2gether card

The physical 2gether card can take between 2 and 4 weeks to arrive at its destination.
This period can be longer depending on the destination and the courier services (during certain periods such as Christmas or summer, these shipments may take longer than usual).

If the card takes longer than 4 weeks to arrive, please send an email to to ask for additional information.

If you notice that the address provided is incomplete or incorrect, request a duplicate by sending an email to support@2gether.globalindicating the address where you wish to receive the card.

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Should you not find the answer to your question or should you have a suggestion, please feel free to contact us.

The usual response time of the Founder Care team is a maximum of 48 hours.