I have lost my 2gether card or my 2gether card has been stolen
First of all, in these cases, you must block your card:
- Access the “Personal area” of the app.
- Select the “2gether card” section.
- Press the switch in the “Card status” section and make sure it appears as inactive.
- Subsequently, request a duplicate of your card by sending an email to email@example.com.
Keep in mind that once you request a duplicate, your old 2gether card will be permanently canceled and you will not be able to spend your crypto or euros until you receive and activate your new card.
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