I have lost my 2gether card or my 2gether card has been stolen
First of all, in these cases, you must block your card:
- Access the “Personal area” of the app.
- Select the “2gether card” section.
- Press the switch in the “Card status” section and make sure it appears as inactive.
- Subsequently, request a duplicate of your card by sending an email to firstname.lastname@example.org.
Keep in mind that once you request a duplicate, your old 2gether card will be permanently canceled and you will not be able to spend your crypto or euros until you receive and activate your new card.
Was this article helpful?
Should you not find the answer to your question or should you have a suggestion, please feel free to contact us.