GENERAL INFORMATION

What is the difference between the virtual and the physical card?

The physical and virtual cards are the same product, they only differ in their form.

Both cards allow you to pay online and carry it with you in the wallet of your mobile device, thus providing greater security and convenience.

In the same way, the virtual card can be used immediately after requesting it. However, in the case of the physical card, you must wait to receive it before you can start using it.

We encourage you to request the virtual card as it has the same characteristics as a physical card. This way, you will also contribute to the reduction of CO2 emissions.

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Should you not find the answer to your question or should you have a suggestion, please feel free to contact us.

The usual response time of the Founder Care team is a maximum of 48 hours.